Meet the Team

  • A smiling woman with long blonde hair and a brindle greyhound dog sitting in the back of a car, looking out the window.

    Caroline Jungck

    FOUNDER

    A lifelong dog lover, devoted pet parent, and the founder of The Pet Concierge. On a mission to bridge the gap between pet-friendly hotels and the peace of mind pet owners deserve.

  • A black dog holding a plush beige teddy bear in its mouth, outdoors on a wooden deck with metal chairs and greenery in the background.

    Willow

    CHIEF FUN OFFICER

    A sweet, adventurous pup with a knack for making new friends. She loves exploring new places, snoozing in sunny spots, and greeting every human and dog she meets with a wag.

Join The Team

About Us

A brown dog lying on the floor, holding a black and white stuffed tiger toy in its mouth, indoors near a glass door with a wooden frame.

Our Mission

It’s simple: to make travel easier, more enjoyable, and stress-free for guests who bring their pets along. We believe pets are family, and they deserve the same comfort, safety, and care you expect for yourself.

A black and white dog standing in shallow water at the beach, looking to the right with a foggy sky in the background.

Our Origin Story

If there’s one thing about me, it’s that my dog goes where I go - vacations included. But I quickly realized that traveling together often meant missing out on activities, dinners, or events because my pup couldn’t come along. I didn’t feel comfortable hiring a random sitter from an app, and I wished my hotel offered a trusted, on-site pet care option.

Black and white dog with a collar and leash sitting outdoors with trees and fallen leaves in the background.

Core Values

Trust & Safety
Every pet is cared for as if they’re our own, with the highest standards of safety and attention.

Compassionate Care
Pets are family, and we treat them with love, respect, and patience.

Flexibility & Convenience
We make pet care as seamless and stress-free as possible.

Transparency
Clear communication, upfront pricing, and honest updates—no surprises, ever.